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This depends on the promotion terms. Many promotions allow only one participation per client and may also apply restrictions based on your account, household, IP address or verified profile. Participating more than once may result in the bonus being removed, profits becoming ineligible for withdrawal or your account being reviewed.

Check the relevant promotion terms before taking part and do not create multiple accounts to participate in the same offer.

You may be able to withdraw your deposit while a bonus is active, but this may affect your bonus, profit eligibility or remaining trading volume requirements, depending on the promotion terms.

In some cases, withdrawing funds before meeting the promotion requirements may result in your bonus being cancelled, or your bonus-related profits becoming ineligible for withdrawal. Check the relevant promotion terms before requesting a withdrawal.

This does not apply to non-deposit bonuses, such as the Welcome Account bonus.

In most promotions, the bonus itself is promotional credit and may not be directly withdrawable. Depending on the promotion, profits generated in the bonus account may be eligible for withdrawal once all applicable conditions have been met.

The exact rules depend on the specific promotion’s Terms & Conditions. Always check the relevant terms before trading or requesting a withdrawal.

Eligibility depends on the active promotion terms, your country, account type, Tickmill entity, deposit method, account verification status and whether you meet all the required conditions.

Check the promotion page and Terms & Conditions before depositing. If anything is unclear, contact our Support team before joining the offer or trading with bonus funds.

Eligible profit means the portion of trading profit that can be withdrawn after all the promotion requirements have been met.

For example, profit may be eligible if you have made the required minimum deposit, completed the required trading volume within the permitted period, verified your account and complied with the promotion rules.

Profit may not be eligible for withdrawal if you have not met these requirements, request a withdrawal before completing them, breach the promotion terms or use multiple accounts to participate.

The exact requirements depend on the applicable promotion Terms & Conditions and any standard account checks.

If you cancel a bonus, the bonus credit may be removed from your account.  This could reduce your equity and available margin, potentially affecting open positions or increasing the risk of stop-out. Cancellation may also affect the withdrawal eligibility of promotion-related profits, depending on the applicable terms.

Before cancelling a bonus, check the promotion terms to understand how it may affect your account balance, open trades and eligible profit.

This does not apply to the $30 Welcome Account bonus, as cancellation is not available for this promotion.

If promotion terms are breached, Tickmill may take action according to the applicable Terms & Conditions. This may include removing bonus funds, .determining that promotion-related profits are not eligible for withdrawal, restricting promotion access, or reviewing the account.

Clients will be contacted through official communication channels when account-specific action is required.

The Deposit Bonus is a promotional offer that allows you to receive bonus funds after making a qualifying deposit. The bonus is subject to Terms & Conditions, including minimum deposit requirements, trading volume requirements, withdrawal rules, and restrictions on how bonus funds and profits can be used.

Bonus funds are promotional credit and are not the same as funds you deposit into your account.

The Welcome Account is a promotional account that allows eligible clients to trade using promotional credit, subject to the offer’s Terms & Conditions.

Before participating, check the applicable promotion terms for profit eligibility, account verification, duplicate-account rules and withdrawal conditions.

Eligibility may depend on factors such as your country of residence, Tickmill entity, account status, verification status, previous participation in promotions and compliance with the promotion Terms & Conditions.

The Welcome Account may not be available to all clients. Tickmill may check your eligibility and account activity to verify that the promotion is being used properly and in accordance with the terms.

If you disagree with a bonus-related decision, contact our Support team from your registered email address and include:

• Your account number

• The promotion name

• The deposit or transfer ID

• Relevant trade IDs

• Screenshots, if applicable

• A clear explanation of why you disagree with the decision

If the issue is not resolved by our Support team, you may request escalation according to Tickmill’s complaints procedure.

Tickmill may review your bonus account or participation in a promotion to confirm that it is being used in line with the applicable Terms & Conditions. The review may include duplicate participation, device or IP information, trading activity, deposit and withdrawal activity and other checks related to the promotion rules.

For security and compliance reasons, some internal review methods may not be disclosed publicly. If you have questions about a review, contact our Support team for an update on its status or any action required from you.

Your bonus profit may not be transferred or approved if you have not met all the promotion requirements or if your account is under review. Common reasons include not meeting the required trading volume, an ineligible country or account type, indications of duplicate participation or trading activity that does not comply with the promotion rules.

If you believe your profit is eligible, contact our Support team from your registered email address and include your account number, promotion name and any relevant trade or transaction IDs.